Office and Wellbeing Manager

Reporting to:           HR Director

Department:            HR

Location:                Richmond, London


What We Need

Working in a way that will touch on every person and part of our business, you’ll care for our office environment and look after the wellbeing of our staff and visitors, treating them as if they were guests or even family in your own home. Organised and approachable, you will be an advocate of the brand and create an environment and experience for staff which brings this to life.

What You’ll Do

  • Provide the primary point of contact for all events and meetings held in the office

  • Supervise all office maintenance, supplies, renovations and furnishings to keep the office fresh, inspiring and representing the brand

  • Engage regularly with our team to understand issues and assist in resolving them

  • Ensure that general housekeeping duties are carried out

  • Create a working environment that assures consistent employee and guest satisfaction and engagement

  • Maintain our exceptional standards in our meeting rooms, each of which has its own theme and style, and ensure catering is supplied for meetings

  • Establish and maintain high employee motivation

  • Perform hands-on duties as needed to deliver the employee experience.

What You’ll Bring

  • A caring and conscientious nature and the desire to enhance our working environment and the wellbeing of our staff

  • Warmth when engaging with people on a level that is personal and charming, yet professional and appropriate

  • A gift for organising, such as arranging weekly treats such as fresh fruit bowls or popcorn on the occasional Friday

  • Ideas for ways to help our staff feel recognised for their hard work and part of something much more than just an office

  • The confidence to be firm and influential when required

  • Leadership by example, encouraging our staff to look after their environment with care, style and respect

  • An eagle eye, keeping track of every part of the office – from desk tidiness to looking out for leads running across the floor and making sure the kitchen is clean and in good working order.

Caring and compassionate, as well as organised and confident, you’re willing to lavish attention on our team, our brand and our aspiration to work in a lovely yet efficient environment. We’re looking for someone special who can bring the same sense of pride they feel at home to our office. So we’re less concerned with qualifications – life experience and character is much more valuable to us.

Who You’ll Work With

Although notionally you’ll work within the HR team and report to the HR Director, doing this job will get you involved with every area of the business and every person working here. From our creative and marketing teams to our finance and technical departments, you’ll have the chance to make a real difference to the culture of our environment and the wellbeing of almost 100 people.

How To Apply

If you think you can make a difference to our sellers, our customers and our company, we’d love to hear from you. Please send your CV, a covering letter and an indication of the salary you’re looking for to