Reporting to:           Category Manager

Department:            Commercial

Location:                 Richmond, London


The Category Merchandiser is responsible for developing the range of products within the category to achieve company and category targets, monitoring performance against agreed KPIs.

Job Description:

  • Manage the selection expansion cycle and range review process to ensure continued development of selection breadth and depth whilst maintaining a high product quality bar
  • Monitor and report on product sales within the category and identify trends including price, customer acquisition and emerging products
  • With Category Manager conduct a market and competitor assessment as part of the range review process to identify further category opportunities
  • Increase incremental selection from existing partners through product development/range expansion, working with Category Account Manager
  • Increase targeted selection by identifying opportunities for new partners, working with Category New Business Executive
  • Own and develop the relevant category/department pages on site, with On-Site Merchandiser ensuring selection is optimised in line with company targets
  • Pitch to X-Site team for all premium product space including Homepage, emails, catalogues and seasonal departments to ensure maximum exposure for products from the category
  • Other projects as defined
  • Our philosophy, general company duties and keeping informed

    Whether in supporting others in their distinct roles, or working towards the common good you, like all staff share responsibility for:

    • Working towards company sales and performance targets, contributing to these as a team member
    • Co-operating with office systems and helping to keep them up-to-date and running smoothly
    • Effectively and constructively referring on and following through on enquiries as necessary
    • Supporting other team members in areas where you have particular expertise, as they should you
    • Working on your own solutions – be your own problem solver. Always ask for approval or support, if necessary, but not as an alternative to working things out for yourself
    • Making yourself fully aware of all aspects of the presentation and communication of the brand. This affects every conversation and every email. All communication should adhere to the copy guidelines
    • Ensuring you are aware of core operational information: overall company strategy, partner packages, company policies, CMS functionality, and most of all our website

    If you think you have the required skills and experience to make a difference to our business, please get in touch with us at, with a covering note, your CV and an indication of your salary expectations.