Claire Smith – our creative Customer Service Improvements Coordinator.

Our busy staff are tough to pin down. But here we’re ushering them into the spotlight, one by one (sometimes kicking and screaming), to find out more about who they are, what their role is and the things they love about being part of notonthehighstreet.com.

What’s your name and your job title?
Claire, and my job title is Customer Service Improvements Coordinator.

What did you dream of being when you were growing up and why?
A Blue Peter presenter – I’m creative and I love to talk!

Tell us some of the less ordinary things about you.
I love rock music, and I used to manage and live in a pub. I am also a keen sewer and make teddies, dogs, clothing, car seats (pretty much anything you want!) in my spare time.

What three words might your friends use to sum you up?
Funny (I hope), unfazed and a little bit nuts.

What made you want to work at notonthehighstreet.com?
The brand values and the opportunities it has given to so many small creative businesses. It’s great to know you’re not just helping notonthehighstreet.com grow, but thousands of other businesses at the same time.

Did you have any preconceptions or expectations about notonthehighstreet.com that working here has changed?
It’s even more fun working here than it looks from the outside, and I didn’t think one company could love cake and biscuits so much.

What’s different about notonthehighstreet.com to any other place you’ve worked?
The people that work here are all amazing. Literally everyone is so nice and you really feel part of the team.

What things about you have been criticised in other workplaces, but praised here?
Thinking outside the box. Having great or crazy ideas and always being given the opportunity to voice your opinion.

What do you most value – and most enjoy – about working here?
The great team I work with. And seeing the results from my projects helping our sellers and our customers.

Describe one of your best days here.
Every day in December. Christmas time is nuts and I love every minute of it! It’s great to celebrate the season with the Christmas party as well!

To find out more about working at notonthehighstreet.com, visit our careers page now.

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